![]() ![]() Your Chromebook may be repaired for free if it’s still under warranty, or if the black screen issue is due to a factory/production defect. Contact your device manufacturer for more support and troubleshooting options. PLEASE HELP this is driving me nuts I downloaded Google Chrome and It works fine until it opens a page with Internet explorer. ![]() Before you do that, however, try resetting your Chromebook using a recovery drive (this will erase your apps and settings). Click on the launcher app located on the bottom left-hand side of the screen. You may have to replace your Chromebook’s hard drive if it comes on but fails to load Chrome OS. This document provides an overview for how to get started and use your LA. This seems to be Chrome related and fixed with a cache clear. ![]() If you’re able to access Chrome OS on the external monitor but your Chromebook’s built-in screen remains black, visit a nearby computer repair store to have the screen checked for hardware damage.Ī broken hard drive could also be the root cause of the black screen issue. For those with white screen issue, try clearing cache and refreshing. To be sure, connect your Chromebook to an external monitor. The exact procedure varies depending on your browser, but a. Your Chromebook’s screen might be damaged if none of these troubleshooting tricks resolve the problem. Clearing the cookies and cache of temporary files stored with your browser can often fix this issue. Bring Your Chromebook’s Screen Back to Life To reset a non-battery-powered Chromebook, unplug and reconnect its power cable, then turn on the device.Ĭheck out this Chromebook Help Center tutorial for more device-specific steps on resetting a Chromebook’s hardware. Some Chromebooks with removable batteries can be reset by removing and re-inserting the battery. ![]()
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